Leadership
Benefits, Challenges and Solutions of Remote Work, Hybrid Work and In-office Work
Today we are all trying to figure out the best way to work, be that in-office, working remotely or a hybrid work solution. We are living in a culture of change. The organizations, leaders and employees who will thrive will be excited about change and see it as an opportunity to grow and develop new skills.
How to Have a Difficult Conversation With a Hostile or Toxic Employee
Hostile, toxic employees are a drain on morale, productivity and maybe even other great, loyal employees. The easy way to manage a hostile or toxic employee is to let them be until the pressure builds and the only choice is to fire them. Unfortunately, the damage of lost employees, clients and productively – often for years – will likely be considerable. Let's discuss a better way.
How To Have Employee And Team Meetings: Be A Great Leader
Employee engagement, alignment, trust and satisfaction is your number one goal when you are looking to have employee and team meetings. Employee and team meetings don’t need to be long, but they should be professional in nature and still have a relaxed feeling. Meetings should also happen on-schedule and be a priority.
Being A Great Leader Today Takes Hard Work
Being a great leader today has very little to do with being a boss and a great deal about inspiring everyone you work with. It means creating a team out of a group of individuals while still respecting and encouraging their individuality. It impacts every conversation, every email, every meeting, every goal strategy session, every difficult conversation, and every performance review.
Honouring Our Values: Letting Values Be Our Guide During Adversity
When we know our personal and professional values and what they mean to us we can consciously use our values to explore challenging situations. Our values also help us to embrace change and grow. Our values give us clarity and confidence, because getting to know our values allows us to get to know ourselves better.
Great Leaders Create a Culture of Belonging
When employees know they are part of a team and their contribution matters, employees experience amazing mental, physical, and financial health benefits. And there is also benefit to your success as their leader and the company when you create a culture of belonging.
What Is Servant Leadership?
Successful leaders accept they don’t have all the answers. New technology, new ways to work, new market conditions, new employee needs and new clients constantly shift our world. Servant leaders embrace this and see this insight as a positive… a superpower that their competition may not (and often do not) have. Servant leaders empower and inspire their employees to bring their whole self to work.
The Best Kind of Belonging
The best kind of belonging is not something others give to us, it comes from within. True belonging is a gift to ourselves. When we 100% belong to ourselves, that is when we are able to belong to a tribe and know we can trust that bond.
The Role of Empathy During Difficult Conversations at Work
Difficult conversations are always uncomfortable for everyone involved because of feelings of stress and fear. Practice empathy every chance you get. Be intentional about practicing empathy in low stress or even very happy times. Feel what it is like to be alert and intentionally mindful of what your are needing, believing and feelings and what others may be needing, believing and feelings.
Empathy at Work During the Covid Pandemic and Moving Forward
Empathy is at the heart of feeling respect for ourselves and others. When we feel respected it meets our individual the need to feel valued for our contribution. There are so many ways to explore empathy both within ourselves and outwardly as we all push through the Covid-19 pandemic.
My 8 Habits of Highly Empathic People
Studying empathy is important because it is what binds us together. Empathy helps build trust and respect. And even when this process is slow, when we strive to understand and trust each other we are more likely to work together to find collaborative, mutually beneficial, Win-Win solutions. The alternative is Win-Lose, and why should we settle for Win-Lose when Win-Win is an option?
How to Practice Empathy at Work
The more experiences we have feeling and learning about emotions the more capable at managing our own emotions and being able to correctly recognize and relate to those emotions in other. As adults it can be a longer process but learning how to be more empathetic starts with recognizing the need and practicing empathy.
The Importance of Empathy at Work
Today great leaders build a company that has the support of their employees and their customers as their primary goal by building an environment based on empathy, trust and shared perspective. Great leaders and great companies help each member of their team embrace purpose while also aligning business goals with individual goals.
How To Eliminate Rude, Bossy & Passive Aggressive Email Tone
Tone is one of the most important parts of our email or text messages. There are effective ways to eliminate rude, bossy and passive aggressive tone from our messages and instead build trusting, respectful, mutually beneficial relationships. The few seconds we spend getting into the habit of writing great messages will save us time and help us build a professional brand we will be proud of.
When Leaders are Poor Communicators, Who Pays The Price? Part 1
What makes a great leader communicator? A great leader communicator starts with awareness. Studies have shown that in almost every case we will rate ourselves as far greater - or far poorer (more often) communicators than we actually are. This is backed up within Harvard Business Review articles that report 69% of managers are uncomfortable communicating with their employees.
When Leaders are Poor Communicators, Who Pays The Price: Part 2
It’s easy to get busy and see only what is in front of us, but great leaders help their team and team members also stay focused on the big picture. In Part 2 of 'Who Pays The Price', I discuss 5 of my favourite ways leaders can develop effective communication skills and therefor build an inspired, high-performing team who are loyal.
Discuss Values With Your Team
Values provide information about what decisions are right (or wrong) and why, they build a foundation of integrity, trust between people, even when their responsibilities and experiences are very different; this is one reason why it is important to discuss values with your team.
The Importance Of Building A Supportive Company Culture
A healthy, supportive corporate culture is a symbiotic relationship that involves everyone. It grows out of the big and small decisions we make, how we act, what we say, how we say it, how we treat each other and what part we play in our community. The following are opportunities where each of us can contribute to a supportive company culture.
Introducing Dr. Edward de Bono's Six Thinking Hats
I like how the Six Thinking Hats encourages us to think more broadly. For example, it’s easy to explore all the risks and threats of an idea and forget to explore all of the creative possibilities and opportunities. The Six Thinking Hats reminds us to do more and be more. It is a leadership, team and problem-solving tool that reminds us... and give us permission to be creative.
Build A Supportive Company Culture
The following are opportunities for companies, leaders and employees to build and add to a supportive company culture. A healthy, supportive corporate culture is a symbiotic relationship centred around the company’s core values, beliefs, mission and vision. Everyone from the most junior employee to the most senior has a responsibility to support the company culture.